The summary

This site and services available on this site are available only to users who are capable of signing legally binding contracts. This means:

  • You must be over 18 years of age
    • If you are found to be under 18 years of age your service will be terminated immediately with no refund. 
  • The registered domain name holder must provide accurate and reliable contact details and update these as required.
  • You agree at all times to compensate GigaHosta of any expenses, damages, costs or any other liabilites we encounter as a result of you using our services unacceptably. 

Refunds

  • Fees are non refundable.

Non payment of subscription fees

  • ​Your service will be suspended 7 days after payment due date.
  • Your service and data will be removed 25 days after payment due date.
  • Your service will be unsuspended immediately after payment is recieved unless you are more than 24 days late.

Cancellation of services

  • Your service will be removed and all data lost upon next payment due date, after unsubscribing from this service. 
  • We may terminate your service with no warning if you are found to be ignoring the security of your site; your site is hacked or contains malicous code. We run security scans nightly, and will do our best to alert you if your site becomes comprimised. If you become aware of a hacked site, you must alert us immediately.

You agree at all times to

  • Use our services in a manner which does not violate any applicable laws or regulations
  • Respect the privacy of others

Credit Card Information

  • Your credit card information needs to be stored for any products with recurring billing - such as hosting packages. 
  • All our payments are proccesed through PayPal and Pin.net.au - your financial information never touch our servers.

SSL

  • We use industry standard SSL encrytion, securing all communications passing through this site.

Backups

  • We have automatic backups running everyday, for all cPanel hosting accounts.
  • These backups are kept for the previous 14 days, plus one per month for one year.

GigaHosta's Terms and Conditions: the fine print

This Hosting Agreement governs your purchase and use, in any manner, of all Web site hosting, email hosting, and other services ordered by you and accepted by GigaHosta and describes the terms and conditions that apply to such purchase and use of the Services. You AGREE TO BE BOUND BY THE TERMS AND CONDITIONS CONTAINED HEREIN. GigaHosta reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time and from time to time in its sole discretion, and to determine whether and when any such changes apply to both existing or future customers. GigaHosta may make changes or modifications to referenced policies and guidelines without notice to you. Your continued use of the Services following GigaHosta' posting of any changes or modifications will constitute your acceptance of such changes or modifications.

1. Payment. As consideration for GigaHosta providing the Hosting Services hereunder, Customer agrees to pay GigaHosta the aggregate monthly fee based on the monthly hosting services and the terms selected.

2. Provision of Services. GigaHosta will provide Customer with the Services ordered that are described in the Hosting Package Features elsewhere in this document. Customer understands and agrees that any development work or hosting GigaHosta will conduct solely in accordance with the information provided by Customer.

3. Rights to the Web Site and Content. With the exception of any Third-Party Materials and Background Technology as set forth in Section 4, Customer owns the Customer Content. "Customer Content" means all content or information (including, without limitation, any text, music, sound, photographs, video, graphics, data, or software), in any medium, provided by Customer to GigaHosta. "Third-Party Materials" means any content, software, or other computer programming material that is owned by an entity other than GigaHosta, and licensed by GigaHosta or generally available to the public, including Customer, under published licensing terms, and that GigaHosta will use to display or run a Web site. GigaHosta owns the rights to the design of the web site. If a customer stops paying the monthly fee for the web site upon cancellation the customer is not entitled to use the web site for any purposes whatsoever.

4. Limited License to the Background Technology. "Background Technology" means computer programming/formatting code or operating instructions developed by or for GigaHosta and used to host or operate the Web site or a Web server in connection with a Web site. Background Technology includes, but is not limited to, any files necessary to make forms, buttons, checkboxes, and similar functions and underlying technology or components, such as style sheets, animation templates, interface programs that link multimedia and other programs, customized graphics manipulation engines, and menu utilities, whether in database form or dynamically driven. Background Technology does not include any Customer Content. Customer may not duplicate or distribute any Background Technology to any third party without the prior written consent of GigaHosta. All rights to the Background Technology not expressly granted to Customer hereunder are retained by GigaHosta. Without limiting the foregoing, Customer agrees not to reverse-engineer, reverse-assemble, decompile, or otherwise attempt to derive any source code of the Background Technology, except as allowed by law.

5. Limited License to Content. Customer hereby grants to GigaHosta the limited, nonexclusive right and license to copy, distribute, transmit, display, perform, create derivative works from, modify, and otherwise use and exploit Web site, any Customer Content, or any Customer Marks provided to GigaHosta hereunder, solely for the purpose of rendering GigaHosta' Services under this Agreement. Such limited right and license shall extend to no other materials or for any other purpose and will terminate automatically upon termination of this Agreement for any reason. 6. Content Standards. Customer agrees not to provide Customer Content, and GigaHosta will not intentionally provide to Customers any content, that (a) infringes on any third party's intellectual property or publicity/privacy rights; (b) violates any applicable law or regulation; (c) is defamatory, violent, clearly harmful, or obscene or pornographic or infringes on citizens' rights; or (d) contains any viruses, Trojan horses, worms, time bombs, cancel bots, or other computer programming routines that are intended to damage or interfere with any system, data, or personal information. If Customer is international, then Customer agrees to comply with all applicable local and national laws. GigaHosta reserves the right to refuse any other subject matter it deems inappropriate.

7. Support. GigaHosta agrees to provide reasonable technical support by email to Customer during GigaHosta's normal technical support hours. GigaHosta will provide customer support by telephone if the customer purchased telephonic support time.

8. Term and Termination. (a) This Agreement is effective as of the Effective Date and shall continue unless terminated; (b) GigaHosta may terminate this Agreement with 7 days written notice to Customer if Customer materially breaches this Agreement, including, without limitation, failure to pay, and fails to cure such breach during such five (7) day period; and (c) upon the termination of this Agreement, Customer will pay GigaHosta for all Services provided to Customer by GigaHosta prior to termination. Sections 2, 3, 4, 5, 9, 11, and 12 will survive termination of this Agreement. In order to protect our users GigaHosta may terminate your service with zero notice if the site slows our servers or uses too many server resources; contains malicious code; is hacked or is used for malicious purposes.

9. Warranty Disclaimer. Except as expressly provided in this Agreement, the Services are provided "as is," and GigaHosta expressly disclaims all warranties and conditions of any kind, express, implied, or statutory, including, without limitation, the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose. Interruption of Service: You hereby acknowledge and agree that GigaHosta will not be liable for any temporary delay, outages or interruptions of the Services. Each party acknowledges that it has not entered into this Agreement in reliance upon any warranty or representation except those specifically set forth herein. Unless an approval process is specified herein or in a Statement, all Hosting provided by GigaHosta to a Customer will be deemed accepted when delivered.

10. Indemnity. (a) Customer Indemnity. Customer will defend GigaHosta against any third-party claim, action, suit, or proceeding alleging any breach of the covenants contained in Section . Subject to Section 11, Customer shall indemnify GigaHosta for all losses, damages, liabilities, and all reasonable expenses and costs incurred by GigaHosta as a result of any such third-party claim, action, suit, or proceeding. (b) GigaHosta' Indemnity. GigaHosta will defend Customer against any third-party claim, action, suit, or proceeding alleging any breach of the covenants contained in Section 6. Subject to Section 11, GigaHosta shall indemnify Customer for all losses, damages, liabilities, and all reasonable expenses and costs incurred by Customer as a result of any such third party claim, action, suit, or proceeding. (c) Mechanics of Indemnity. The indemnifying party's obligations are conditioned upon the indemnified party: (i) giving the indemnifying party prompt, written notice of any claim, action, suit, or proceeding for which the indemnified party is seeking indemnity; (ii) granting control of the defense and settlement to the indemnifying party; and (iii) reasonably cooperating with the indemnifying party at the indemnifying party's expense.

11. Limitation of Liability. GigaHosta's LIABILITY HEREUNDER SHALL NOT EXCEED THE AMOUNT PAID BY CUSTOMER TO GigaHosta DURING THE THREE (3) MONTH PERIOD BEFORE THE ACTION AROSE. GigaHosta SHALL NOT BE LIABLE FOR (A) ANY LOSS OF USE, LOSS OF DATA, OR INTERRUPTION OF BUSINESS OR (B) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS), REGARDLESS OF THE FORM OR ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF GigaHosta HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CUSTOMER ACKNOWLEDGES THAT THESE LIMITATIONS ARE AN ESSENTIAL ELEMENT OF THIS AGREEMENT, AND ABSENT SUCH LIMITATIONS, GigaHosta WOULD NOT ENTER INTO THIS AGREEMENT.